Contact GadgetiCloud
WhatsApp is the fastest way to reach us — it is open around the clock and usually answers in minutes.
When we are available
- WhatsApp — 24/7. Answered immediately at any hour; a member of the team picks up anything that needs a human.
- Email — Monday to Friday, 8:00am–7:00pm UK time. Messages sent outside those hours are answered the next business day.
Returns and exchanges
Contact us before sending anything back. Message us on WhatsApp or email shop@gadgeticloud.com to get a return authorisation and the correct return address. Parcels that arrive without prior authorisation cannot be processed.
You have 30 days from delivery to return or exchange an item. Full terms are on our return and refund policy page.
Tracking an order
Every order ships with a tracking number. You can look up the current status yourself on our order tracking page — that is usually faster than asking us.
Registered office
Unit 325, 3/F, Building 2WNo. 2 Science Park West Avenue
Science Park, Shatin, N.T.
Hong Kong
This is our registered office, not a returns address — please request a return authorisation first.
Other ways to reach us
shop@gadgeticloud.com
+44 7727 280021 - open 24/7
Support hours
WhatsApp: 24/7, replies in minutes.
Phone & email: Mon-Fri, 8:00am-7:00pm UK time.
Send us a message
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